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Using PRIDE Teams To Drive Call Center Performance Is Easy and Effective! |
Call Center PRIDE Teams Website Privacy Statement This document was last updated on April 1, 2009. 1. Acknowledgment and acceptance of terms Call Center PRIDE Teams is committed to protecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing Call Center PRIDE Teams / www.PrideTeams.com, you acknowledge and fully understand Call Center PRIDE Team’s Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement. 2. Copyright, Trademark and Other Intellectual Property All materials posted on this website are copyrighted material and concepts with all rights reserved. Notwithstanding this reservation of rights, Call Center PRIDE Teams authorizes users of this website to copy materials posted on this website strictly for their own personal, non-commercial use. Any and all other uses of the materials posted on this website are prohibited. The authorization granted herein does not extend to the design, format, or layout of this Website, which may be further protected under applicable trade dress, trademark, or copyright laws. All copyright, patent, trademark and other intellectual property-related notices must remain affixed to any materials downloaded from this Website. Failure to maintain such notices voids the authorization granted above. In granting this authorization, Call Center PRIDE Teams grants no other right, title, ownership, license, or other property interest in the materials and subject matter posted on this Website, and in any intellectual property rights protecting such materials and subject matter. The Call Center PRIDE Teams logo and the names of all Call Center PRIDE Teams products and/or services as posted herein are trademarks or service marks, or registered trademarks and/or service marks of Call Center PRIDE Teams. The names of other products and companies mentioned herein may be trademarks and/or service marks held by their respective owners. 3. Participating Merchant Policies Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Call Center PRIDE Teams services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties. 4. Information We Collect and How We Use It Call Center PRIDE Teams collects certain information from and about its users three ways: directly from our Web Server logs, the user, and with Cookies. When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include: b. Use of Cookies Call Center PRIDE Teams may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.. Call Center PRIDE Teams reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into PRIDETeams.com a site that relies on third-party cookies). You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website. Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting. We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including: 5. Use of Web Beacons or GIF files Call Center PRIDE Teams/www.PrideTeams.com Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow Call Center PRIDE Teams to count users who have visited those pages and to deliver co-branded services. Call Center PRIDE Teams may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Call Center PRIDE Teams prohibits Web beacons from being used to collect or access your personal information. 6. Accessing Web Account Information We will provide you with the means to ensure that personally identifiable information in your web account file is correct and current. You may review this information by contacting us by sending an email to our support attendant –support @ PRIDETeams.com. 7. Changes to this Statement Call Center PRIDE Teams has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates. 8. Contacting Us If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us. Support @ CallCenterGames.com or send your comments to : Call Center PRIDE Teams Attention: Privacy Statement Personnel P.O. Box 454 Celina, Texas, 75009 Call Center PRIDE Teams will use commercially reasonable efforts to promptly respond and resolve any problem or question. |
